How long does gift card verification take?
Short answer
Gift card verification usually takes 1 to 5 minutes. You will see a Verifying screen while we check your card. Once it is approved, the Naira goes straight into your KnoxxPay wallet.
Video guide coming soonFollow the steps below for now.
Step by step
Step 1
Verifying screen
After you confirm, the app shows Verifying Giftcard with an estimated time of 1 to 5 minutes.
Step 2
Exchange successful
When the card is approved, you see Exchange successful and the amount credited.
If something goes wrong
- Taking longer than usual: check Transactions for the status, then chat with us with the reference.
Questions people ask
Do I need to keep the app open?
It helps. You can also check the status later in Transactions.
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