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  • How to set your transaction PIN
  • How to view your transaction history and receipts
  • How to report a problem with a transaction

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How to set your transaction PIN

Updated 23 October 2026 · 1 min read

Short answer

Go to Complete your profile, tap Transaction Pin, enter a 4 digit PIN and enter it again to confirm. You use this PIN to approve every payment in KnoxxPay.

Video guide coming soonFollow the steps below for now.

Step by step

  1. Step 1

    Open Transaction Pin

    From Complete your profile, tap Transaction Pin.

    Open Transaction Pin
  2. Step 2

    Enter and confirm your PIN

    Type a 4 digit PIN, then type it again to confirm. Avoid easy PINs like 1234.

    Enter and confirm your PIN

If something goes wrong

  • Forgot your PIN: chat with us and we will help you reset it.

Questions people ask

Can I share my PIN?

No. Never share your PIN with anyone, including people who say they work for KnoxxPay.

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Related questions

  • How to view your transaction history and receiptsAccount and security · 1 min read
  • How to report a problem with a transactionAccount and security · 1 min read

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KnoxxPay is a product of KnoxPaee Technologies Limited (CAC RC 8773419). 3 Tunde Joda Street, Off White Sand School, Lekki, Lagos.

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