How to report a problem with a transaction
Short answer
Open the transaction from History and tap Report Transaction at the top of the receipt. Tell us what went wrong. You can also chat with us and share the reference number.
Video guide coming soonFollow the steps below for now.
Step by step
Step 1
Open the receipt
Find the transaction in History and tap it.
Step 2
Tap Report Transaction
Use the Report Transaction button on the receipt.
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