FAQs
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Quick answers about KnoxxPay. For step-by-step guides with app screens, visit the Help Center.
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What is KnoxxPay?
KnoxxPay is a Nigerian payments app. Pay bills, sell and buy gift cards, get a USD account, hold Naira, and buy, send and sell crypto.
How do I get started?
Download the app, create an account, complete your KYC, then fund your wallet.
How fast are transactions?
Most payments are instant. Gift card checks usually take 1 to 5 minutes. Crypto conversions usually finish in minutes, depending on network activity and your verification status.
Are there fees?
All rates and any fees show on the summary before you confirm. You decide before you pay.
Which cryptocurrencies do you support?
Popular coins used in Nigeria, such as Bitcoin (BTC), USDT and Ethereum (ETH), plus other popular coins in the app.
Do you support large or bulk trades?
Yes. KnoxxPay Business handles high-volume trades with dedicated rates. Contact our sales team to get set up.
Is KnoxxPay secure?
Yes. KnoxxPay uses bank-grade encryption, fraud monitoring and secure wallet infrastructure. Every payment needs your 4 digit PIN, and you can turn on two-factor login.
Is KYC required?
Yes. Complete KYC to unlock withdrawals, conversions and higher limits.
How do I turn crypto into Naira?
Sell your crypto to your Naira wallet, then withdraw to any Nigerian bank account.
How do I get help?
Chat with us in the app or email support@knoxxpay.com. Our Help Center has step-by-step guides for every feature.
What makes KnoxxPay different?
One app for bills, gift cards, dollars, Naira and crypto. You see rates and fees before you confirm, and every payment needs your PIN.
Get KnoxxPay. It takes a few minutes.
Sign up, fund your wallet and make your first payment.