FAQs

FREQUENTLY ASKED QUESTIONS

KnoxxPay is a Nigerian fintech platform that allows users to send, receive, buy, sell, and convert cryptocurrencies to Naira in minutes. It is designed for fast, simple, and secure crypto-to-cash transactions
Conversions on KnoxxPay typically complete in under five minutes, depending on blockchain activity and verification status.
Yes. KnoxxPay supports high-volume crypto trades and provides a closed market system that offers competitive rates for bulk users
Download the app, create an account, complete KYC verification, deposit your crypto, and begin converting or trading instantly

KnoxxPay promotes zero transaction fees. All rates and any applicable charges are
clearly shown before confirming a transaction

KnoxxPay supports major assets frequently used in Nigeria, such as Bitcoin (BTC), USDT, Ethereum (ETH), and other popular digital currencies
Yes. KnoxxPay uses bank-grade encryption, fraud monitoring systems, and secure wallet infrastructure. Users are encouraged to enable two-factor authentication where available
Yes. Users must complete full KYC verification to unlock withdrawals, conversions, and higher transaction limits
Deposit your crypto into your KnoxxPay wallet, convert it instantly to Naira, and withdraw directly to your Nigerian bank account
Yes. KnoxxPay provides responsive customer support through in-app channels and verified official communication platforms
Fast conversions, zero fees, secure high-volume support, a beginner-friendly interface, competitive market rates, and direct crypto-to-Naira conversions without P2P risks.

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