FAQs
FREQUENTLY ASKED QUESTIONS
What is KnoxxPay?
KnoxxPay is a Nigerian fintech platform that allows users to send, receive, buy, sell, and
convert cryptocurrencies to Naira in minutes. It is designed for fast, simple, and secure
crypto-to-cash transactions
How fast are transactions on KnoxxPay?
Conversions on KnoxxPay typically complete in under five minutes, depending on
blockchain activity and verification status.
Does KnoxxPay support large volume or bulk transactions?
Yes. KnoxxPay supports high-volume crypto trades and provides a closed market system
that offers competitive rates for bulk users
How do I get started on KnoxxPay?
Download the app, create an account, complete KYC verification, deposit your crypto, and
begin converting or trading instantly
Are there transaction fees on KnoxxPay?
KnoxxPay promotes zero transaction fees. All rates and any applicable charges are
clearly shown before confirming a transaction
What cryptocurrencies does KnoxxPay support?
KnoxxPay supports major assets frequently used in Nigeria, such as Bitcoin (BTC),
USDT, Ethereum (ETH), and other popular digital currencies
Is KnoxxPay secure?
Yes. KnoxxPay uses bank-grade encryption, fraud monitoring systems, and secure wallet
infrastructure. Users are encouraged to enable two-factor authentication where available
Is KYC required?
Yes. Users must complete full KYC verification to unlock withdrawals, conversions, and
higher transaction limits
How do I withdraw or convert crypto to Naira?
Deposit your crypto into your KnoxxPay wallet, convert it instantly to Naira, and withdraw
directly to your Nigerian bank account
Does KnoxxPay offer customer support?
Yes. KnoxxPay provides responsive customer support through in-app channels and
verified official communication platforms
What makes KnoxxPay different?
Fast conversions, zero fees, secure high-volume support, a beginner-friendly interface,
competitive market rates, and direct crypto-to-Naira conversions without P2P risks.
