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How do I create my account on Knoxxpay?
Creating an account is simple. Download the Knoxxpay app, click “Sign Up,” and follow the prompts. You’ll need to verify your email and complete a quick identity verification process.
Can I transfer my Knoxxpay Naira/Stablecoin to another Knoxxpay account?
Yes! You can instantly transfer funds to any Knoxxpay user using their username or wallet address within the app.
What should I do if I forgot my password?
Click “Forgot Password” on the login screen and follow the reset instructions sent to your registered email address.
How can I fund/withdraw from my wallet?
Fund your wallet through bank transfer or card payment. Withdraw by selecting “Withdraw” and choosing your preferred payment method.
Do you provide custodial or non-custodial services?
Knoxxpay provides custodial wallet services, meaning we help secure and manage your digital assets on your behalf, making it easier and safer for you to trade.
What is the minimum deposit amount?
The minimum deposit is ₦1,000 or $5 equivalent, making it accessible for everyone to get started.
How much does it cost to use Knoxxpay?
We charge competitive transaction fees with transparent pricing. There are no hidden charges—you’ll always see the exact cost before completing any transaction.
What is the maximum transaction amount?
Transaction limits vary based on your verification level. Basic accounts can transact up to ₦500,000 daily, while verified accounts enjoy higher limits.
How long does verification take?
Most verifications are completed within minutes. In some cases, it may take up to 24 hours for additional review.
Is my money insured or protected in any way?
We employ industry-leading security measures including cold storage, multi-signature wallets, and encryption to protect your assets. We implement rigorous security protocols to keep your funds safe.
What payment methods are supported?
We support bank transfers, card payments (Visa/Mastercard), and USSD for funding your account.
How long does it take to process a payment?
Most transactions are processed instantly. Bank transfers may take 5-15 minutes depending on your bank.
Can I use Knoxxpay internationally?
Yes! Knoxxpay supports international transactions, making it easy to send and receive digital assets globally.
“I’ve tried many crypto platforms, but Knoxxpay stands out for its speed and simplicity. Trades happen instantly, and I’ve never had any issues.”
“As someone new to crypto, I was nervous at first. Knoxxpay made everything so easy to understand, and their security features gave me peace of mind.”
